Jewellery Repairs
Carefully restoring the jewellery you love with skilled goldsmith craftsmanship and attention to every detail.
Repair services
We offer a range of specialized services tailored to meet your individual needs. Our approach is focused on understanding and responding to what you require, providing effective and practical solutions.
Soldering & Repairs
Everyday wear can place stress on even the finest jewellery. Over time, clasps loosen, settings weaken, chains stretch or break, and solder joints can fail. Our professional repair services are designed to restore both the strength and security of your pieces, ensuring they remain safe to wear and beautiful for years to come.
Soldering
Soldering repairs broken joints, cracked bands, and separated components by carefully fusing the metal back together. This restores structural integrity while maintaining the original design and finish of your jewellery.
Stone Tightening
Loose stones are one of the most common yet serious jewellery concerns. We carefully inspect and tighten settings to secure gemstones in place, helping prevent loss and protecting your investment.
Clasp Repairs
A faulty clasp can result in lost jewellery. We repair or replace worn or damaged clasps to ensure necklaces and bracelets fasten securely and function smoothly.
Chain Mending
Chains can become stretched, weakened, or broken with regular wear. Our chain repair service restores flexibility and strength while preserving the original style and balance of the piece.
Claw Retipping
The claws (or prongs) that hold your gemstone in place are essential to the security of your ring. Over time, everyday wear can cause these claws to thin, wear down, or weaken — increasing the risk of a loose or lost stone.
Claw retipping involves carefully rebuilding and reinforcing worn prongs to restore their strength and structure. Using precise goldsmith techniques, new metal is expertly added and shaped to securely hold the gemstone while maintaining the original appearance of the setting.
Why Claw Retipping Is Important
• Prevents stone loss
• Restores structural integrity
• Extends the life of your ring
• Maintains the beauty and balance of the setting
Systematic inspection and timely retipping can protect both the sentimental and material value of your jewellery. At Koentinuity, each claw repair is carried out with meticulous attention to detail, ensuring your gemstone remains secure, balanced, and beautifully presented for years to come.
Regular maintenance and timely repairs help prevent more extensive damage and extend the life of your jewellery. At Koentinuity, every repair is carried out with precision goldsmith craftsmanship, attention to detail, and respect for the piece’s value – both sentimental and material.
Ring Resizing
A ring should feel as perfect as it looks. Whether your ring feels too tight, too loose, or no longer fits comfortably, our accurate resizing service ensures a secure and balanced fit without compromising the integrity of the design.
We professionally resize rings in gold, silver, and platinum, using precise goldsmithing techniques to carefully adjust the band while maintaining its strength, shape, and finish. Every resize is carried out with attention to detail, ensuring the ring sits comfortably on the finger and retains its original proportions.
Proper sizing is important not only for comfort but also for security — a well-fitted ring reduces the risk of slipping, spinning, or unnecessary wear over time.
At Koentinuity, each resizing service is completed with craftsmanship and care, so your ring feels natural, secure, and ready to wear every day.
Orthopaedic Rings & Arthritis Supports
For clients who experience arthritis, enlarged knuckles, or joint discomfort, wearing a ring can become challenging. Our orthopaedic ring solutions and inner arthritis supports are designed to make cherished jewellery comfortable and wearable again.
Orthopaedic Ring Adjustments
Orthopaedic (hinged or expandable) ring designs allow the ring to open and close, making it easier to pass over enlarged knuckles while still fitting securely once in place. This solution is ideal for those whose finger size varies between the knuckle and the base of the finger.
Deep Cleaning, Polishing & Rhodium Plating
Gradually, everyday wear can leave jewellery looking dull, scratched, or lacking its original brilliance. Our professional deep cleaning and polishing service carefully removes built-up residue, smooths surface wear, and restores your piece’s natural shine.
Using expert goldsmith techniques, we refresh the finish of your jewellery while maintaining its integrity and detail — bringing back the sparkle you remember.
For white gold pieces, we also offer rhodium plating, a specialised service that restores a bright, mirror-like finish while adding a protective layer for enhanced durability. This treatment is ideal for engagement rings, wedding bands, and frequently worn jewellery that has begun to fade or yellow over time.
At Koentinuity, every piece is treated with precision, care, and craftsmanship – ensuring your jewellery looks renewed, refreshed, and ready to wear again.
Laser Engraving Service
Add a personal and lasting touch to your jewellery with our precision laser engraving service at Koentinuity.
Laser engraving allows for clean, detailed, and highly accurate markings on a variety of metals, including gold, silver, and platinum. Whether you wish to include a meaningful date, initials, a short message, or a symbolic design or photograph, engraving transforms a beautiful piece into something truly personal.
Unlike traditional hand engraving, laser technology enables fine detail and consistency, making it ideal for both simple inscriptions and intricate patterns.
Perfect For:
• Wedding and engagement rings
• Anniversary gifts
• Personalised pendants
• Memorial jewellery
• Corporate or special occasion pieces
Engraving adds emotional value as well as individuality, turning jewellery into a keepsake that tells your story.
At Koentinuity, every engraving is carried out with precision and care, ensuring a refined finish that complements the craftsmanship of your piece.
Ring Shank Repair & Replacement
Over time, the band of a ring — known as the shank — can become thin, worn, or weakened through daily wear. This is especially common with engagement rings and wedding bands that are worn every day.
A worn shank not only affects the appearance of your ring but can also compromise its strength and security.
Half Shank Replacement
If wear is concentrated at the base of the ring, we can replace just the lower half of the shank. This restores strength and thickness while preserving the original top section of your ring, including any stone settings or detailing.
Full Shank Replacement
In cases of significant wear or structural damage, a full shank replacement may be recommended. This involves crafting and fitting a completely new band to ensure long-term durability and proper support for the setting.
Why It’s Important
• Prevents cracking or snapping
• Protects stones from becoming loose
• Restores proper ring shape
• Improves comfort and wearability
• Extends the life of your jewellery
At Koentinuity Jewellery, all shank repairs are carried out with precision goldsmithing techniques, ensuring your ring remains secure, balanced, and beautiful for years to come.
"I couldn’t be happier with my experience with Koentinuity Jewellery. From start to finish, everything was absolutely flawless. The craftsmanship is stunning — every detail of the piece I ordered shows true artistry and care. You can tell immediately that this jewellery is made with passion and precision."
Carmel Durkin